The main task of the Russian Glass Company is a continuous improvement of the quality of its products in accordance with the requirements of customers to strengthen the competitive advantages in the Russian and CIS markets.
1. Process and system approach
System management of the company due to development, implementation and improvement of the Quality Management system effectiveness, complying with the requirements of international ISO 9001 standard. Continuous improvement of methods and means for evaluation of the products and it’s production processes.
2. Quality of the products
Increasing the competitiveness due to the improvement of product quality. The product compliance to technical regulations, standards, norms and rules.
3. Customer-oriented approach
Establishing the relationship with clients on the principles of mutual understanding, cooperation and sustainable trust. Conformity of manufactured products to the high requirements and expectations of customers.
4. Relationship with suppliers
Establishment and development of long-term partnership with suppliers on the basis of open and mutually beneficial cooperation. Preference to the suppliers with quality issues in priority.
Improvement of production through the acquisition of a new equipment. Getting success due to the development of new products and new technologies.
The main task of the Russian Glass Company is the continuous improvement of the quality of its products in accordance with the requirements of customers to strengthen the competitive advantages in the Russian and CIS markets.
In 2013 RGC received the Certificate of Quality Management System ISO 9001:2008.
In order to maintain the necessary production quality RGC applied an integrated monitoring and test system covering all the stages of the manufacturing process. The most critical production sites are equipped with automatic monitoring system. In addition to the automatic control of the technological processes production parameters there was established a quality control service, which has laboratories equipped with test equipment and tools.
The quality control service of RGC carries out:
Incoming material and component parts control
Functional inspection at all stages of production
Routine control testing of each batch of products manufactured in accordance with the requirements of GOST
Internal and external audits are regularly conducted using own resources and by business customers, by Russian and foreign certification bodies.
All companies of RGC Group have certificates of conformity, which serve as a proof that a product complies with the specified GOST, TS and other requirements.
Russian Glass Company has 5 years Products` Warranty.